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Skills

A skill is a reusable set of instructions — how your company writes a renewal brief, what belongs in an incident retro. Workflows load a skill when relevant, instead of copying the same instructions into every workflow that needs them.

The Skills section

Skills load in stages:

  1. Metadata — name and description, always loaded (~100 tokens)
  2. Instructions — the body, loaded when the skill is triggered
  3. Resources — extra files (templates, examples), loaded if needed

The description is the only part Alma sees when deciding whether to use a skill. “Renewal brief” is a weak description. “How to write the pre-call brief for an account renewal — structure, tone, and what to check” gives Alma something to match against a task.

Click New skill and fill in:

Field Notes
Name The slug derives from it — lowercase, hyphenated
Description Max 500 characters. This is what triggers the skill.
Instructions The body — the actual how-to

Write instructions the way you’d brief a new colleague: what good looks like, what to check, what to avoid.

A skill’s detail page

A workflow step loads a skill when the task calls for it. There’s no explicit wiring — the description is the matching surface, which is why it’s worth writing carefully.